Thank you for shopping UV Sungear! We ship all our products via beach cruiser, Vespa, surfboard or rowboat, whichever is fastest to your destination...what? JUST KIDDING! We know you can't wait to get your hands on your new UV Sungear...SO EXCITING!! We make every effort to keep your shipping costs to a minimum. Our shipping charges are made up of the pulling and packing of your items from our warehouses as well as carrier delivery costs. Orders are shipped Monday-Friday and we aim to ship all orders within 1-2 business days from the time the order is placed. At this time, we ship to all 50 states and most of our packages ship via USPS Priority Mail. We may also use UPS and Fedex.
We like to keep it simple. Shipping is FREE for all orders!
Our sun protection items are in great demand (totally serious,) particularly during the hot, sunny months, and certain styles and sizes can go out of stock quickly. If you see something you love, don't wait! Sometimes it gets a little crazy busy (in a good way,) but we do our best to ensure that our site reflects accurate product availability information (we are only human) and that your order ships promptly. If an item is out of stock, you will be notified via email so that you may decide if you would like to order an alternate item, wait for your original purchase or cancel your order (we hate it when that happens, but it does from time to time, our apologies in advance.)
As many of our items ship directly from our manufacturers and items in your order may ship separately, we do not offer express shipping at this time. If you have an urgent need, or if you have your heart set on one particular item and need it right now, please email us at firstname.lastname@example.org with the item(s) you would like and the address where you would like the item(s) shipped, and we will get right back to you to let you know if there is an express delivery option and cost. We mentioned we are not magicians, but we do on occasion pull a rabbit out of a hat, and that goes over very well with our customers. Currently, we do not ship to addresses outside the United States nor APO/FPO addresses.
Lost or Stolen Packages Once in the hands of the delivery service, UV Sungear is not responsible for lost or stolen packages confirmed as delivered to the address entered for an order. And to be fair, refunds, replacements or credits will not be issued for orders confirmed to have been delivered to the address provided in an order. You will need to contact the carrier and file a claim with your tracking number. We will surely help as best we can, but sometimes shtuff happens.
In accordance with the regulations of the State of Pennsylvania, UV Sungear is required to collect applicable sales tax (7%) which is automatically calculated based on the total value of purchases for shipments to Pennsylvania addresses. Shipments to destinations other than Pennsylvania will NOT incur sales tax. We've all gotta pay Uncle Sam.
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